Welcome to OpenEssayMe! We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, transparently, and securely. Our Privacy Policy explains how we collect, use, share, and protect information in relation to our website, OpenEssayMe and any associated services, sales, marketing, or events (collectively referred to as "Services").
1. Information We Collect
a. Personal Information:
When you register on OpenEssayMe, we collect personal information such as your name, your email address and your password (stored only as a secure hash), or, if you sign in with Google, the name and email address your Google account shares with us. This information is necessary to create your account and provide you with access to our Services.
b. Usage Data:
We collect information about how you use our Services, including the types of essays you write, your responses to prompts, and your interaction with the AI tutor. This helps us tailor our Services to better meet your needs.
c. Payment Information:
If a teacher pays for a plan, the payment is handled by Stripe. We never see or store card numbers.
d. Feedback and Communication:
When you provide feedback or contact us for support, we collect your communications and any information you provide.
e. Contact form:
The topic you choose, your name if you give it, your email address and your message.
f. Free practice:
When you check an answer without an account, we keep a short counter made from a scrambled form of your internet address (never the address itself) for up to 2 days, to stop abuse. Your answers are not stored.
2. How We Use Your Information
a. To Provide Services:
Your information helps us to administer your account, provide the Services you request, and enhance your overall experience on our platform.
b. To Improve and Develop:
We use information to analyze and understand how our Services are used and to make improvements.
c. For Communication:
We may use your information to contact you with updates, security alerts, and administrative messages.
d. For Marketing:
With your consent, we may use your information to send you promotional messages and information about new services we think you might find valuable.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
4. Services We Use
- Cloudflare: hosting, our database, and Cloudflare's own AI for progress notes, Reflection feedback and reading text aloud.
- Anthropic: Claude gives feedback on essays and powers the tutor. We send it the text it needs for that feedback.
- Stripe: payments for teacher plans.
- Zoho: our email.
- Google: sign-in with Google, if you choose it.
Each of them handles your information only to provide its service to us.
5. Cookies
We use one cookie to keep you signed in. We do not use advertising or tracking cookies.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your information. All data is encrypted during transmission and stored securely using industry-standard practices.
7. Your Rights
You have the right to access, update, or delete your personal information at any time. You can manage your account settings directly through your profile. If you wish to exercise these rights or have questions, please contact us at support@openessayme.com.
8. Children's Privacy
Users must be at least 13 years old to use our Services. If you are under 18, you must have parental or guardian consent. We do not knowingly collect information from children under 13 without parental consent.
9. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@openessayme.com