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GED writing practice: run-ons in a customer letter

Question 10 of 36Run-ons and fragments

This draft has parts that need fixing. Go to each menu that says Select... and choose the option that is correct in formal standard English.

Letter: A sofa that never arrived

Dear Customer Service Manager,

On March 3, I bought a gray sofa at your store and paid an extra $60 for home delivery. The salesperson told me that it would arrive on Saturday, March 15, between 9:00 a.m. and noon.

I took that day off from work and waited at home all morning. No one came, and no one called. When I phoned the store that afternoon, a clerk told me that the sofa had been sent to the wrong warehouse. The clerk promised that a manager would call me by Monday, but I have not heard from anyone since then.

I have shopped at your store for many years and have always been happy with the service. This time, however, I lost a day's pay and still have no sofa. I would like the sofa delivered within the next two weeks, and I would like the $60 delivery fee returned to my card.

Please call me to set a new delivery date

Sincerely,
Blair T.

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How to approach this kind of question

Run-on and fragment questions ask whether each choice makes complete sentences. Read the sentence before the menu with each choice in place. Count the complete thoughts: each one needs a subject and a verb and must make sense alone. Two complete thoughts need a period between them or a joining word with a comma, and a group of words that cannot stand alone must stay attached to a sentence.

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